Privacy Policy
Safeguarding African Creators • Last Updated: Jan 1, 2025
1. Introduction & Commitment
At Kulture Oracle, we're committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media growth services designed for African creators. By accessing or using Kulture Oracle, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access our services.
2. Information We Collect
2.1 Personal Information You Provide
- Account Information: Name, email address, phone number, username
- Payment Information: Mobile Money numbers, transaction IDs, payment method details
- Service Information: Social media handles, order details, service preferences
- Communication Data: Messages, support tickets, feedback
2.2 Automatically Collected Information
- Usage Data: IP address, browser type, device information, pages visited
- Technical Data: Login times, service usage patterns, system interactions
- Cookies Data: Session cookies, preference cookies, security cookies
3. How We Use Your Information
We use collected information for legitimate generational business purposes: service delivery, customer support, platform improvement, security, and legal compliance.
4. Data Sharing & Disclosure
We never sell your personal data to third parties for marketing purposes. We only share info with trusted service providers or when required by law.
5. Data Security Measures
We implement robust security measures: SSL/TLS encryption, strict access control, and secure storage to protect your digital footprint.
6. Data Retention Period
We retain personal information only as long as necessary. Inactive accounts are deleted after 24 months of total silence.
7. Your Data Protection Rights
Depending on your location, you have rights to access, rectify, erase, or restrict the processing of your data.
8. International Data Transfers
Our primary servers are located in secure African data centers, ensuring your data remains within the continental frequency.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
10. Cookies & Tracking
We use cookies to enhance your experience. See our separate Cookie Protocol for more details.
11. Changes to This Policy
We may update this protocol periodically. Your continued use after changes constitutes acceptance.
Privacy Frequency
Response Time: Within 48 Hours
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